Legal

Terms & Conditions

Last updated 18 July 2026

These terms apply when you order from Mohr Cafe & Deli (Mohr Group, ABN 64 665 884 588). By placing an order you agree to them.

Orders & lead times

Catering orders require a minimum of 36 hours’ notice and a minimum spend of $249 so everything can be made fresh. Take-home meals are available for same-day or scheduled pickup, subject to availability. We prepare items to order; if something you selected becomes unavailable we’ll contact you to arrange an alternative or a refund.

Pricing & payment

All prices are in Australian dollars and include GST. Payment is taken in full at checkout via our secure payment provider. A valid tax invoice is emailed to you with your order confirmation.

Pickup

Orders are for pickup from 4 Hibiscus Haven, Burleigh Heads QLD 4220 at the date and time you select. Please collect your order at the scheduled time so it’s at its best.

Changes, cancellations & refunds

To change or cancel a catering order, contact us as early as possible and at least 36 hours before pickup — because catering is made to order, changes inside that window may not be possible and deposits or the order value may not be refundable. For any problem with your order, email us and we’ll make it right. Nothing in these terms limits your rights under the Australian Consumer Law.

Allergens & dietary requirements

We cater for many dietary requirements and label items accordingly, but our kitchen handles gluten, dairy, nuts, seafood and other allergens, so we cannot guarantee any item is free from traces. Please tell us about serious allergies before ordering.

Contact

Mohr Group · 4 Hibiscus Haven, Burleigh Heads QLD 4220 · food@eatmohr.com.au